FAQs
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What payment methods do you accept?
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For your convenience, we accept cash, major credit and debit cards, and secure online payments made through our website.
Do you accept insurance or Medicare?
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At this time, ACAS is a private-pay service and does not bill insurance, Medicare, or Medicaid. We accept cash, major credit and debit cards, and secure online payments through our website.
How does pricing work?
Why is there a 2-hour minimum?
Will I know the cost before committing?
Our services are billed on an hourly basis with a 2-hour minimum per engagement. This allows us to provide meaningful, uninterrupted support during appointments, care coordination, or hands-on assistance. The 2-hour minimum applies to all scheduled appointments, even if the visit concludes in less than two hours.
A 50% deposit is required to secure your appointment. The remaining balance is due before services begin.
If additional time is needed beyond your scheduled appointment, it will be billed at our standard hourly rate and is due at the conclusion of the visit.
The 2-hour minimum ensures we can provide consistent, attentive support without rushing critical conversations, appointments, or care coordination. It also accounts for the unpredictable nature of healthcare visits, including check-in and waiting times, provider delays, pharmacy pick-ups, and other unforeseen circumstances that may arise during your appointment.
Yes. Following your complimentary consultation, we'll provide a personalized service recommendation, estimated length of service, and the total anticipated cost before your appointment is scheduled. We believe in transparent pricing, so you'll always know what to expect before committing to services.